Customer Service Representatives Salary — US State Breakdown (2025)
BLS OES May 2025 · SOC 43-4051As an Amazon Associate we earn from qualifying purchases. Links below are affiliate links.
US Salary Overview
The national median wage for customer service representatives in the United States is $44,770 per year, based on BLS Occupational Employment and Wage Statistics (May 2025). Pay ranges from $31,750 at the 10th percentile to $63,590 at the 90th percentile. In the UK, the equivalent occupation (Customer service occupations n.e.c.) has a median of £24,438 — figures are shown in local currency and are not converted. Heading for a US interview? Interview prep guides cover the standard question frameworks.
US Salary Percentiles
| Percentile | Annual (gross) | Notes |
|---|---|---|
| 10th | $31,750 | Entry level / lowest decile |
| 25th | $36,870 | Early career |
| 50th (median) | $44,770 | Typical pay |
| 75th | $51,780 | Experienced |
| 90th | $63,590 | Senior / highest decile |
Career Essentials
Role-specific interview prep for this occupation.
Check Price →Median Salary by State
| State | Median salary | Mean salary | Employment |
|---|---|---|---|
| Washington | $50,330 | $54,140 | 40,000 |
| California | $49,560 | $54,640 | 177,000 |
| Massachusetts | $49,120 | $52,750 | 50,000 |
| Minnesota | $48,800 | $51,750 | 53,000 |
| District of Columbia | $48,250 | $53,850 | 8,000 |
| Delaware | $48,190 | $51,700 | 7,000 |
| Connecticut | $48,090 | $51,860 | 24,000 |
| New York | $48,000 | $52,740 | 141,000 |
| New Jersey | $47,740 | $51,030 | 60,000 |
| Rhode Island | $47,550 | $49,730 | 8,000 |
| Colorado | $47,540 | $50,230 | 39,000 |
| Vermont | $47,500 | $50,250 | 3,000 |
| Oregon | $47,450 | $49,390 | 19,000 |
| New Hampshire | $47,300 | $49,560 | 13,000 |
| Maine | $47,160 | $48,300 | 8,000 |
| Wisconsin | $46,970 | $48,770 | 51,000 |
| Illinois | $46,130 | $48,950 | 101,000 |
| Iowa | $46,090 | $47,740 | 30,000 |
| Arizona | $45,690 | $47,550 | 87,000 |
| Hawaii | $45,650 | $47,130 | 8,000 |
| Ohio | $45,610 | $46,870 | 86,000 |
| Montana | $45,290 | $47,000 | 5,000 |
| Alaska | $45,150 | $47,440 | 2,000 |
| North Dakota | $44,670 | $47,640 | 6,000 |
| Pennsylvania | $44,630 | $46,260 | 94,000 |
| Missouri | $44,190 | $46,470 | 51,000 |
| Michigan | $43,950 | $45,870 | 71,000 |
| Nebraska | $43,940 | $45,100 | 15,000 |
| Idaho | $43,200 | $44,820 | 19,000 |
| Indiana | $43,140 | $45,360 | 45,000 |
| Utah | $43,140 | $44,570 | 44,000 |
| Maryland | $42,830 | $46,100 | 38,000 |
| Tennessee | $42,830 | $44,300 | 60,000 |
| Virginia | $42,730 | $44,960 | 60,000 |
| Wyoming | $42,340 | $44,080 | 2,000 |
| South Dakota | $40,650 | $42,940 | 6,000 |
| Nevada | $40,560 | $42,720 | 32,000 |
| Florida | $40,440 | $43,950 | 228,000 |
| Texas | $40,420 | $43,220 | 337,000 |
| Kansas | $40,320 | $43,100 | 29,000 |
| North Carolina | $40,240 | $43,450 | 90,000 |
| Georgia | $39,630 | $42,940 | 98,000 |
| New Mexico | $39,030 | $42,600 | 17,000 |
| South Carolina | $38,860 | $42,390 | 51,000 |
| Kentucky | $38,700 | $42,440 | 39,000 |
| Oklahoma | $38,650 | $41,740 | 34,000 |
| West Virginia | $38,430 | $42,430 | 10,000 |
| Alabama | $38,400 | $41,290 | 33,000 |
| Arkansas | $37,840 | $41,390 | 21,000 |
| Louisiana | $37,330 | $39,340 | 26,000 |
| Virgin Islands | $37,140 | $38,810 | 320 |
| Mississippi | $36,380 | $38,820 | 21,000 |
| Guam | $30,350 | $31,960 | 720 |
| Puerto Rico | $26,700 | $28,480 | 20,000 |
Recommended Gear & Prep
Many people pair this data with a salary negotiation guide before accepting an offer.
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Data: BLS OES, May 2025 · ONS ASHE Table 14/15, 2025 provisional · Page built 2026-07-18