Customer service managers Salary — UK & US Data (2025)
✓ Sourced directly from ONS ASHE & BLS OES · Checked for accuracy at every rebuild · Last updated: 2026-09-02
ONS ASHE 2025 (provisional) · BLS OES May 2025As an Amazon Associate we earn from qualifying purchases. Links below are affiliate links.
UK Salary Overview
The median salary for a customer service managers in the UK is £32,983 per year (gross, before tax), based on ONS Annual Survey of Hours and Earnings data for 2025 (provisional). There are approximately 66,000 jobs in this occupation across the UK. If you're heading into a pay review or a new offer, a good salary negotiation guide can help you land nearer the top of these ranges.
UK Salary Percentiles
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| Percentile | Annual (gross) | Notes |
|---|---|---|
| 10th | £11,817 | Entry level / lowest decile |
| 25th | £23,488 | Early career |
| 50th (median) | £32,983 | Typical pay |
| 75th | £45,827 | Experienced |
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| Region | Median salary | vs national |
|---|---|---|
| London | £40,646 | +23.2% |
| South East | £38,467 | +16.6% |
| West Midlands | £32,224 | -2.3% |
| Yorkshire and The Humber | £31,395 | -4.8% |
| South West | £30,957 | -6.1% |
| North West | £30,625 | -7.1% |
Regions without published data for this occupation are omitted (ONS suppresses small samples).
US Salary Overview
In the United States, the equivalent occupation (Customer Service Representatives, SOC 43-4051) has a national median wage of $44,770 per year according to BLS Occupational Employment and Wage Statistics (May 2025). Around 2.6M people are employed in this occupation in the US. Figures are shown in local currency and are not converted.
US Top States by Median Salary
| State | Median salary | Mean salary |
|---|---|---|
| Washington | $50,330 | $54,140 |
| California | $49,560 | $54,640 |
| Massachusetts | $49,120 | $52,750 |
| Minnesota | $48,800 | $51,750 |
| District of Columbia | $48,250 | $53,850 |
| Delaware | $48,190 | $51,700 |
| Connecticut | $48,090 | $51,860 |
| New York | $48,000 | $52,740 |
| New Jersey | $47,740 | $51,030 |
| Rhode Island | $47,550 | $49,730 |
See the full US state-by-state breakdown for customer service managers →
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Frequently Asked Questions
What is the average salary for a customer service managers in the UK?
The UK median is £32,983 per year (gross, before tax), based on ONS ASHE 2025 (provisional) data. The mean is £35,243.
How does the US salary compare?
The equivalent US occupation (Customer Service Representatives) has a national median of $44,770 per year (BLS OES May 2025). Figures are in local currency and not converted.
Data: ONS ASHE Table 14/15, 2025 provisional · BLS OES, May 2025 · Page built 2026-09-02